How do I find a phone number to talk to a real person about software update issues with TurboTax and problems with my account?

[mmzaugg]

What is the customer support phone number to get help with software update issues with TurboTax?

[Anonymous_ · Accepted solution]

Use the link below to contact Support.

What is the TurboTax phone number? (intuit.com)

[Joggeli]

I want to talk to a real person from the turbotax company about a BIG error turbotax made on my tax return.

[xmasbaby0]

@Joggeli Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 5 p.m. Pacific time Monday-Friday.

[charlie0181]

i NEED TO SPEAK TO A PERSON ON HOW TO RETREIVE A PREVIOUSLY RETURN FOR 2020.   PHONE NUMBER?

[DoninGA]

---

@charlie0181 wrote:

i NEED TO SPEAK TO A PERSON ON HOW TO RETREIVE A PREVIOUSLY RETURN FOR 2020.   PHONE NUMBER?

---

You have to sign onto your 2020 online account using the exact same User ID you used to create the online account.

Close all TurboTax windows on your web browser (including this one).  Copy and paste the account recovery website link onto a new web browser window and run the tool.

Use this TurboTax account recovery website to get a list of all the User ID's for an email address.  Run the tool against any email addresses you may have used - https://myturbotax.intuit.com/account-recovery

If none of the user ID's received will access your 2020 account, then use the option shown in blue on the account recovery website, "Try something else"

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

To access your current or prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF)

[LD52]

Can I get a phone number to ger Help  see subject

[Ebony A]

Turbo Tax phone number can be found here @LD52.