How can i get in touch with a irs agent what keys i have to punch in order to speak to someone can someone answer this please

[jhusaw73]

I put my tax forms in the mail April 6 2018 I just wanted to no if the rid has gotten it and will it take 16 weeks

[jhusaw73]

Will it really take 16 weeks be for I get my taxes back and I just wanted to no if the IRS got it in the mail

[macuser_22]

@jhusaw73 - this is a 2 year old post you are tagging a totally unrelated comment to.  If you have a question ask  a new question and provide the details.

[Lisa995 · Accepted solution]

I have this saved from last year...not sure if the prompts have changed or not, but you get the general idea of how to work the telephone tree.

Call the IRS at 1-800-829-1040 weekdays from 7am to 7pm local time.

At the first prompt press 1 for English.

At the next menu press 2 for questions about your personal income taxes.

At the next menu press 1 for questions about a form you have already submitted, your tax history, or payment.

At the next menu press 4 for all other questions about your tax history or payment.

At the next menu press 2 for all other questions about your tax history or payment.

There will be a brief pause. When it asks you to enter your SSN or EIN to access your account information, don't enter anything. After it asks twice, you will get another menu. Press 2 for personal or individual tax questions.

It will then put you in the queue for a live agent, and tell you the estimated wait time.

[macuser_22]

Testimony before congress yesterday by the IRS commissioner:

"More than eight million phone calls to the agency's customer service line went unanswered in the last filing season. Koskinen added that the agency hasn't fully funded customer service for the last "three or four years," and that about $900 million had been pulled from cybersecurity."

Worse this year - be prepared for a long wait.

[brett11211]

800-829-0582 ext 652 tell them you saw to call on wmr and it said ext 652. They will only give you info if it's been 21 days besides that they can only tell you if it's been flagged or not

[mvk_atl]

Feb 2018 new sequence is: 1 English, 2 personal tax, 1 re forms already submitted, 3 for all othe Q's re tax history or payment, [1 to find out how to correct a form, 2 for all other re your tax history or payment].   Enter social, more options presented  - hold if topic not listed.

[waynk]

After following your instructions, I was told they are very busy and to try again at another time. Then they hung up ! Maybe the IRS should be privatize.    Wayne K.

[Leeschon]

There is an error on the Qualified Dividend Form for 2020. when line 3 do not use Schedule D is X, an amount is still entered anyway which makes line 4 doubled and does not match 1040SR line 7. Where will I find the answer posted.

[Irene2805]

Several forms and worksheets have not yet been finalized.

However, when I entered Qualified Dividends, with no Schedule D, TurboTax did not put a figure on line 3, so perhaps the issue has been resolved.

If you are using the desktop version of TurboTax, make sure your program is up-to-date.  To do this, click Online > Check for Updates.  If you're using TurboTax Online, the updates are applied automatically.

@Leeschon

[DFLEMING]

speak with someone

[HeatherPLO]

To get to a live agent, please see the instructions below:

Call the IRS:  1-800-829-1040  hours 7 AM - 7 PM local time Monday-Friday

When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.  

So after first choosing your language, then do NOT choose Option 1 (refund info).  Choose option 2 for "personal income tax" instead.

Then press 1 for "form, tax history, or payment".   

Then press 3 "for all other questions."

Then press 2 "for all other questions." 

- When it asks you to enter your SSN or EIN to access your account information, don’t enter anything.  

- After it asks twice, you will get another menu.

Then press 2 for personal or individual tax questions.

It should then transfer you to an agent.

You can also contact your local IRS office.  See this IRS website for local IRS offices - http://www.irs.gov/uac/Contact-Your-Local-IRS-Office-1

Or, you may want to contact a Taxpayer Advocate in your area.  See this IRS website for Taxpayer Advocate in your area and a toll-free number - http://www.irs.gov/Advocate/Local-Taxpayer-Advocate

[DorisAnn63]

I have not received my last 600. Dollars  of my stimulus 

[DoninGA]

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@DorisAnn63  wrote:

I have not received my last 600. Dollars  of my stimulus 

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Did you complete and file a 2020 federal tax return and indicate on the tax return that you did not receive the 2nd stimulus payment?