I have TT Home & Bus; I am amending.  The amounts paid with extensions did not transfer properly and when I try to enter it in the federal portion under Amounts Paid with Extension, it won't let me select my state(s) - nothing comes up at all in the selection drop down box, not a state list, not "multiple states", nothing. - I can manually enter a number by switching into Forms and itemize what state but this seems to be a TT glitch?  I have the latest update for 2017 edition. ... View more

This is to send in two forms on my mailed-in filed 2016 1040 (filed late) that they SAY are missing but which WERE included in the return. They say you will not receive acknowledgement on the fax; at least if I mail them I can track receipt.  But seems like people on here fax things in all the time no problem and by calling can get a confirmation they were received.  I'm suspicious they'll say they didn't get the fax, because it seems like they are just trying to find a reason to delay my large refund since I know beyond a doubt these forms were indeed part of my filed return. ... View more

Submitted 2016 return last month due to medical issues - have a refund due.  They sent me a letter saying 2 forms are "incomplete or missing".  I just called and the rep on the main 1040 line confirmed the forms are NOT missing.  She couldn't say what any "incomplete" info might be that they want, nor could she transfer me to someone who could. They just want me to send a letter to the IRS general PO Box asking for more info. Then Iwait for a return letter, then send info, then wait another 8 weeks.  How do you get to the agent who actually generated a letter? (same agent who made a mistake in what Form the line # and amount appears on so I don't know how accurate their work is.) - Update April 7 2018: After unproductive calls with a nice but brand new 1st day on the job rep at the IRS, I asked for a supervisor and got a callback 2 days later.  He couldn't figure it out either and referred me to a Taxpayer Advocate.  They said that the person reviewing my paper /mailed return would not have had access to my 1099-T (Tuition)  forms  already on file w/the IRS and thus marked them incomplete. I submitted them to her and it took her another week to submit to the IRS.  Then I was told wait a month to hear back from her.  It would have been faster to just fax these forms in but I knew the IRS already had them.  Doesn't make sense that tax return reviewers can't see the 1099's already on file because "they are in a system they don't have access to." ... View more