I bought the windows version of turbotax but need mac version as I have switched to a mac computer

[Himanshu]

Hi, 

You would need to contact our care team for this. Here is an FAQ on how to contact us:

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

https://ttlc.intuit.com/replies/3300041

[advo888]

On the phone for almost half and hour.  The rep needed to call a manager from a different location.  It shouldn't be this hard.  Both versions SHOULD be made available for download in the first place.  This is rediculous.

[Racso64]

were you able to get a Mac version ? I have same issue I bought a window version but now my pc is not working right so I am trying to download it on my Mac but can not find the option on my products ,, I guess intuit would want me to buy an other license ,,

[CarissaM]

If you purchased a Windows version but need a Mac version instead, please click here to contact customer support. They can switch out the version you purchased. @Racso64

[cow408]

Have the same issue. on the phone will the Rep for 30 mins and still no solution. This is a common a issue and they should know how to resolve this quickly.

[agdatomsam]

By mistake I bought the Mac version of TurboTax to download but need the Windows version. How do I switch it? I haven't yet downloaded it yet. I called the automated customer service number but the info sent to me in response didn't address the issue.

[EbonyL122824]

You can follow the instructions in this help article here to download the Windows version.

@agdatomsam

[weibelt]

If you bought it from TurboTax, contact them directly.

If you bought it from a third party and have a license number, it is easy.

Go to your TurboTax account with intuit and click that you want to download TurboTax with a license number. https://shopping.turbotax.intuit.com/unified/downloads/myaccounts?route=MYACCOUNTS&cgcview=downloads

Then put in the license number and choose Mac (you have the option to choose Mac or PC)

[test user]

this should be the first answer!