Had to file extension at deadline. Getting refund. Paid full price prior to deadline. It is now trying to charge again. Why?

[causey9]

Don’t want to pay twice. Is Turbo Tax charging me full price for filing extension and charging again for late file?

[VolvoGirl]

Did you maybe upgrade or did you buy the Desktop CD/Download program?  Or you are not in the same account.

It's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/