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Tbr1975
New Member

Free tax edition

Trying to file my taxes. Cannot get it out of "free tax edition" because I don't qualify. Keeps sending me back to irs.gov.

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‎January 22, 2020 8:21 PM
last updated ‎January 22, 2020 8:21 PM
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xmasbaby0
Level 15
Level 15

Free tax edition

You have to start over in a different account and user ID.  You cannot move the return from the Free File program into a paid program--by IRS rules.  Sounds like you have to use a paid version since you do not qualify for Free File.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
‎January 22, 2020 8:58 PM
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dmertz
Level 15

Free tax edition

Perhaps you can Clear and Start Over in the Free File Program and begin again in the regular version of TurboTax without creating a new account.  That was possible in previous years.  But for the reason xmasbaby indicated, you cannot begin in the Free File Program and then switch to the regular version of TurboTax without starting over.

‎January 23, 2020 5:24 AM
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