Extra Fee

Forum|Forum|4 years ago
February 19, 2022
1 reply
7 views

Is there a extra free coming out this year? I have a 39$ fee and then another 40$ fee I wasn’t aware of and the names of them are for the same thing.

TurboTax Deluxe Online

HeatherPLO

Level 14

@Hsheffield01

Did you pay your fees with your refund? This is a known issue that an additional fee was processed, and SBTPG is working to get these reversed:

We’re aware of an issue related to your Refund Processing that may have caused you to see a smaller-than-expected refund.
We’re in the process of reimbursing all who were affected. Within the next 24-48 hours, those affected will receive a credit. If you were affected, look for a deposit (in the bank account associated with your return) labeled, "Remaining Federal Refund Due". If you don't see that deposit in a few business days, please reach out to TurboTax Customer Support.

What is the TurboTax phone num

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Hsheffield01Author

Level 2

Yes. I paid with fees and I’m getting charged an extra 40$.

MichelleLO

Level 15

You can expect to see that extra fee refunded in the next day or two. If after a few days you do not see the refund in your account, please reach out to TurboTax Customer support via the link below.

What is the TurboTax phone number?

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