I have spent 15 hours doing taxes with Turbo Tax who I use every year!
This year, it kept telling me I needed to use Form 740-NP because spouse worked in KY and lives in IN; we are a reciprocal state!
So, I went ahead agreed to pay more for Expert Advise! What a JOKE!
Spoke with FOUR EXPERTS and each kept telling me I needed to do the 740 NP which is WRONG INFORMATION! It kept saying we owed 3k in KY taxes, wrong we are a reciprocal state; and thank goodness I knew that!
So, finally after speaking with Four Experts doing me no good, I researched on my own with the State of KY to find we needed 740 NP-R form! HUGE difference! You answer 3 questions (yes printed a hard copy at home) and you DO NOT NEED TO FILE you do not OWE!!!!!
One Expert I could not HEAR nor UNDERSTAND! After the second time of me saying I cannot hear you or understand you I said, never mind, I will just call back later. Dismissed the call. WELL, got a message to my HUSBAND who did not make the call and she THANKED him for having the opportunity to speak with HIM and talk about retirement. She made it all up, totally made this up! And these are the people we are trusting and paying for.
So, I want to have Turbo Tax tell me why I should pay this EXPERT fee when they did me ZERO good. The last one I spoke with told me that she was connecting me with a different expert to EXPLAIN to me that I will need the STATE OF KY to assist me!!!!! Well, never got that call back. She said she read that we would not owe but did not know how to get us thru with the form 740 NP.
Want direction to find out whom to speak with to stop the EXPERT charge that did us no good at all! None totally wrong information!!!!! And I read if you go back to not using the MAX it clears out everything you all ready did. Well, not going to do that after 15 hours it shows it took to get completed.
Any suggestions?
