Okay, I would recommend printing from the Print Center instead of the downloaded PDF. I found these steps that might solve your problem:   If it is not printing the updates, the Print Center has the most current version of the return. After you make changes to your tax return, the "Download/print pdf" on your Tax Home page does not update right away. Printing directly from the Print Center will give you the most up-to-date copy of your return including any changes you have made. You can also select to download or view all forms and worksheets, so you have a pdf copy of your full return. If your return is still active, you can click on Tax Tools on the left, and then Print Center. If your return thinks you have already filed, this TurboTax FAQ has directions to open the Print Center.     Under   Your tax returns & documents, select   Amend (change) return. Don't worry – you're not really amending. This is just a backdoor way to get to the   Tax Tools   menu in step 3. Select   Amend using TurboTax Online. In the left hand-menu, select   Tax Tools. Select   Print Center. Then,   Print, save or preview this year’s return. Now check the   2017 federal returns   box and choose which forms to print out. Select   View or print forms, then go ahead and print. ... View more

Hi there!   Are you getting errors on your return when you run the final review before filing or are you getting TurboTax errors when trying to finish your return?  ... View more

Hi caravanqs,   To downgrade, you would have to clear and start over. Here are the instructions:  In TurboTax Online, you can erase your return and start from scratch as long as you haven't submitted payment, deducted the TurboTax fee from your refund, or registered. If you haven't already done so, sign in at   TurboTax.com   and select the Take me to my return   button. On the   welcome back   screen, in the left-side menu, select Tax Tools, and then Clear & Start Over (select the menu icon in the upper-left corner if you don't see this menu). Answer   Yes in the pop-up to confirm .   ... View more

Hi Fragyl,   I'd like to see if we can get to the bottom of this. When you're trying to download your return, are you following this process? Sign in to your account (if you haven't already done so), using the   same   login you used to file your return. If you can't remember,   go here   so we can help you get logged in. Once you're logged in, go to the bottom of the screen and click  My Tax Returns and Documents.  Choose the tax year for the return you want to print Select   Download/print return (PDF). On the next screen, click Download my return. Once your return has downloaded, locate the PDF and open it. If you see a printer icon at the top of the screen, click that; or if you have a File menu in the upper left corner, open that and select Print. Make any adjustments in the Print window, such as number of copies, and then click the Print button at the bottom. If nothing prints or the PDF saves instead of prints, repeat Step 6 and then: Click the Advanced button near the top of the popup window; Clear the Print to File checkbox; Click OK,and then click the Print button again. When you print the "hard copy" of the return you filed, it'll include extra documentation and calculation worksheets for your files. However, it won't include W-2, 1099, or any other forms from your employer, bank, brokerage (etc.) because TurboTax didn't generate those forms. Contact the party who originally issued those forms if you need those. ... View more

These are entered in the investment section of TurboTax. Follow these instructions: Open your return in TurboTax. (To do this, sign in to TurboTax and select Take me to my return   button.) In the search box, search for   sold second home(use this exact phrase) and then select the "Jump to" link in the search results. Answer   Yes   on the   Did You Sell Any Investments in 2017?   screen. If you land on the   Here's the investment sales info we have so far   screen, select Add More Sales. Answer   No   to the 1099-B question. On the next screen, select   Second Home   (choose this also for inherited homes) or   Land. Select Continue. Follow the on-screen instructions to completion. ... View more

Hi! You can find your 2016 AGI In a number of ways: In your TurboTax Online or Mobile app account under   Your tax returns and documents On your 2016 originally filed tax return, form 1040 (Line 37), 1040A (Line 21), 1040EZ (Line 4), 1040NR (Line 36), Form 1040X (Line 1, column A) By ordering a transcript on the IRS   Get Transcript   site, or buy a full copy of your return by following the instructions   here. The IRS requires your AGI for identity verification (unless you didn't file 2016 taxes; in that case enter 0 as your AGI) when e-filing, but as long as you transfer last year's taxes over to your 2017 tax return, we'll also transfer your 2016 AGI behind the scenes. If your 2016 AGI didn't transfer, you might be in the wrong account, or you might not have had access to last year's return for another reason. That's ok! We can help. How to make sure you’re in the right account     Where to find your 2016 AGI in TurboTax Online/Mobile   Where to find your 2016 AGI on your tax return The best place to get this number is from your originally-filed 2016 federal tax return. You can’t get it from a W-2, 1099, or other income statement. Don't have a copy of last year's return? You can order a transcript from the IRS. Go to their Get Transcript site, choose Get Transcript Online, and follow the directions (if you don't already have an account, you'll need to set one up). Even if you amended it later, you still have to use the AGI from your original 2016 return. Watch the video below, or choose the 1040 form you filed last year to see which line shows your 2016 AGI: Form 1040 – Line 37 Form 1040A – Line 21 Form 1040EZ – Line 4 Form 1040NR – Line 36   ... View more

Hi jlw,   Here are the steps to upgrade your account: You can upgrade or switch to a higher version of TurboTax   after   you've started your 2017 return. Select Upgrade   in the menu. (If you don’t see this menu on the left, select Take me to my return to get to it or try the menu icon in the upper-left corner if your screen/window is too small.) Then, select the version you'd like to upgrade to. Before you can print or e-file, we'll prompt you to enter your payment information. You can also prepay at any time by doing this: Go to File   in the left-hand menu and continue until you get to Review your order,   then select Start   or   Revisit. Keep going until you see   How would you like to pay for TurboTax?   On that screen, select   Pay with your credit card. Enter your credit card information and then select Pay Now. Sign out and then sign back in to access your prior-year return or other upgrade features. I hope this helps!   ... View more

Hey There!   You should still be able to upgrade your TurboTax Online account so that you can access your prior year return. Here are the steps to do so: You can upgrade or switch to a higher version of TurboTax   after   you've started your 2017 return. Select Upgrade   in the menu. (If you don’t see this menu on the left, select Take me to my return to get to it or try the menu icon in the upper-left corner if your screen/window is too small.) Then, select the version you'd like to upgrade to. Before you can print or e-file, we'll prompt you to enter your payment information. You can also prepay at any time by doing this: Go to File   in the left-hand menu and continue until you get to Review your order,   then select Start   or   Revisit. Keep going until you see   How would you like to pay for TurboTax?   On that screen, select   Pay with your credit card. Enter your credit card information and then select Pay Now. Sign out and then sign back in to access your prior-year return or other upgrade features. ... View more

Hi MJM48!   There are a few different requirements for filling a CT tax return:    Who Is Required to File a Connecticut Return?   You must   file a Connecticut resident income tax return if you were a resident for the entire year and any of the following is true for the taxable year: You had Connecticut income tax withheld; You made estimated tax payments to Connecticut or a payment with Form CT-1040 EXT; You meet the Gross Income Test; You had a federal alternative minimum tax liability; or You are claiming the Connecticut earned income tax credit (CT EITC). If none of the above apply, do not file a Connecticut resident income tax return. Gross income   means all income you received in the form of money, goods, property, services not exempt from federal income tax, and any additions to income required to be reported on Form CT-1040,   Schedule 1. Gross income includes income from all sources within Connecticut and outside of Connecticut. Gross income includes but is not limited to: Compensation for services, including wages, fees, commissions, taxable fringe benefits, and similar items; Gross income from a business; Capital gains; Interest and dividends; Gross rental income; Gambling winnings; Alimony; Taxable pensions and annuities; Prizes and awards; Your share of income from partnerships, S corporations, estates, or trusts; IRA distributions; Unemployment compensation; Federally taxable Social Security benefits; and Federally taxable disability benefits. You must file a Connecticut income tax return if your gross income for the taxable year exceeds: $12,000 and you are married filing separately; $15,000 and you are filing single; $19,000 and you are filing head of household; or $24,000 and you are married filing jointly or qualifying widow(er) with dependent child.   You can learn more here: http://www.ct.gov/drs/cwp/view.asp?a=1462&q=499520   I hope this helps!   ... View more