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Level 2

Question

Error 1603

Forum|Forum|4 years ago
December 9, 2021
8 replies
0 views

I installed TurboTax 2021 premier about a week ago and it installed fine and updated. Today when I logged in it said I need to update again so I did and it looked like it downloaded the update but then got error 1603. I am running Windows 11 X64. Tried several times with the same results including turning off my anti-virus program and turning off my vpn. The only solution that might work that I read was download and manually install update but for version 2021 it doesn't seem to exist.

porkensteinAuthor

Level 2

Well didn't get any replies and search didn't show any answers so uninstalled program and reinstalled and it took updates and all is ok. PFM.

rhugg3

Level 5

TTax 2021 has worked fine for 2 months. Just yesterday said it needed an update. Updated and got the error 1603. In a loop where if I do not update, the program will not open now, and the program will not update. Win 10 Pro - all patches. Re-installed. Worked for one day. Back to error 1603. Followed all fixes, admin rights, admin sign-in, run as admin, drives and folders have all permissions, .net software has been re-installed, tried install with only basic windows programs running, etc. NOTHING WORKS. No issues with any other programs except TTax!!! Help. Please Fix. Went through this last year. Will use Block next year for sure!

Katina S

Level 8

Here is an FAQ with instructions on how to fix Error 1603.

@rhugg3

rhugg3

Level 5

Hi @katrina11_2,

Thanks for the reply.

I have done all that!

Did you even read my post stating that before sending the Intuit canned response?

I am sure you are trying your best, but Intuit needs to fix this so everyone with this problem can file on time. Really, if you can't get into the program, you can't even file for an extension!!!! You could extend my installs past 5 so I can file, as the only real fix right now is to re-install after every TTax program update.

Regards.

Tesla99

Level 3

I'm getting the same error when it wanted to update today. I did the manual update but when you run TurboTax it again wants to do an update and I get error 1603. What is interesting is when it attempts to update it says it's 100 complete and then instantly afterward I get the Error 1603. I'm running Windows 10, Home, everything is up-to-date. The program has been loaded for 2 months, no update problems in the past. The next process will be to uninstall and reinstall TurboTax. This sure is wasting a lot of my time.

porkensteinAuthor

Level 2

Why the heck doesn't TT just admit there is a problem. Lots of people are having this problem. Used turbo for over 20 years but will use a different program next year. I have had to re-install it 3 times before I could finally finish and transmit my return.

tskimball

Level 2

I am having the same problem when trying to update. Has TT fixed the bug yet?

Tesla99

Level 3

You have to uninstall and reinstall TT, that fixed the problem for now, hopefully permanently. You would think a company like Intuit with a $137B market cap would have the bugs figured out by now.

CarissaM

Level 15

No, I used H&R Block, no problems importing. This is the first year I decided to give TurboTax a try since the last time 15 years ago.

To manually update the software, please follow the instructions here.

If you need additional assistance, please comment below.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

tskimball

Level 2

I received a fix that I should use the manual update link. The link that you sent is an old update that does not include the update issued on March 18 2022. Please send me the new manual update link that has the new updates.

rhugg3

Level 5

Here is the latest Manual Update for TTax 2021.

https://ttlc.intuit.com/community/updating/help/manually-update-turbotax-for-windows-soft[product key removed]e-premier-home-business/00/26041

rshenry

Level 2

I am having the same issue. I have tried downloading and running the manual update, but I still get the error. Each time, I get kicked out of the program. I have used Turbotax for over 20 years and haven't had a problem like this.

EbonyA

Level 13

Please contact support via phone for one-on-one troubleshooting assistance @rshenry.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

DavidKriegel

Level 2

Same problem Stuck in a bad loop Cleared cache, ran glarey utilities, turn off and restart computer No luck BAD SOFTWARE No help from support !!!!!!!!!!!!!!!!!!!!

Tesla99

Level 3

Delete the software and reload. It has been working fine after the reinstallation.

rjalman4109

Level 2

Had to re-install turbo tax and then download the current version of the clean states app for 2023. Once that was done and the clean states app was run, I was able to file my taxes. Be careful when selecting your state for the state return. There is a check box in the upper right corner that should have your state in it. I almost bought my state for $45, until I looked more closely at the screen. Intuit, YOU NEED TO FIX THESE UPDATE PROBLEMS. This is the second year in a row I've had to deal with this, and it's a real pain in the neck.