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Level 2
October 26, 2019
Question

download and install

  • October 26, 2019
  • 1 reply
  • 0 views

I purchased 2018 home and Biz with up to 5 uses, and for some reason in MY DOWNLOADS, you only see the states. There is no federal download. Can that be corrected?

 

1 reply

Level 15
October 26, 2019

Are you certain the federal download is not there? It will not be labelled as such it will appear as:

 

TURBOTAX HOME AND BUSINESS TAX YEAR 2018 WIN DOWNLOAD WITH STATE

 

Also, are you signing in on this site --> https://accounts-tax.intuit.com/turbotaxdesktop

Level 2
October 29, 2019

just purchased my download for mac for my taxes and it isnt doing anything.  cant figure out how to do this.  can someone please contact me regarding this.  would prefer to speak to someone in person.  my number is [phone number removed].  please help

Level 15
October 29, 2019