turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

deposite method

I wanted to get my taxes direct deposited. It wanted me to put in my banking user name and I could not remember it. I called my bank and got my user name and when I went back to turbo tax it would not let me put my in how I wanted to receive my taxes. So now I don't think I'm going to get them.

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies

deposite method

Did you already e-file?  If you did NOT e-file you can go to the FILE section and change how you want to receive your refund.  If you want direct deposit you need the routing number and your own account number.

 

You cannot  change banking information while your return is in pending, nor can you change it after the return is accepted.  The IRS does not allow it.

 

If you e-filed:

Banking information for direct deposit is wrong

If you entered incorrect banking information for your refund, you can change it if your return is rejected.  If it is accepted, however, it is too late to change it.  The bank will reject the refund and send it back to the IRS.  Then the IRS will issue a paper check and mail it to the address you put on your tax return.  Expect a delay of at least a couple of weeks to receive your refund.

Here is what the IRS says about entering incorrect banking information

https://www.irs.gov/help-resources/tools-faqs/faqs-for-individuals/frequently-asked-tax-questions-an...

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
DawnC
Employee Tax Expert

deposite method

Did you already submit your return?   Or was it accepted yet?   If it is accepted already, you can't change it now - The IRS will send your refund via check to the address on your return.   If the return has not been sent or it was rejected, you can still add your routing number and account number.   You do not need to enter your bank user name or any passwords to use direct deposit.   I think you may have been in a different section.   Go through the filing steps (FILE menu up top) to update your direct deposit info if you have not filed and your return accepted yet.   

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question