turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

lindao3o4
New Member

charges

I purchased Turbo tax premier online and paid for that.

Next I notice a $50.00 charge from Turbo tax and then the next day, I see a $45.00 charge from Turbo tax.

 

what's up with all the charges??

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

6 Replies

charges

Did you buy and install the Desktop program and activate it with the 16 digit License Code?  Sounds like you might be in the Online version by mistake.   Or are you filing a state return?  In the Desktop program it is $20 or $25 to efile state or you can print and mail state for free.  And there is a $40 fee (45 in California) to have it deducted from a federal refund.  Go back through the File tab slowly and see what its charging you for.  There is one screen that can trip you up.  And it is $45 if you need to buy a different state program.

charges

Where did you buy it?   If you bought it from Costco or Sam’s there was a $10 Rebate.  So $10 would come off the first thing you got charged for.  Did you enter your credit card for anything?    $50 could be the $60 expert help for Desktop minus the $10.   That button is in the upper right by Forms.  Is it still there?   I don’t know what it says if you clicked on it.

lindao3o4
New Member

charges

I bought the turbo tax on amazon for 82.99

I did click the link for the VA state tax - which was $25.00 and the NJ state tax was $25.00

But have no idea why I was charged for the extra $45.00  I didn't buy anything else

Vanessa A
Employee Tax Expert

charges

Did you e-file the state?  The state e-file fee is $25 but there was a thing where it was giving some people one for $20.  You would have been warned about this fee when you went to transmit your state return. 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

charges

You only get 1 state program download for free.   You had to buy the second different state program for $45.   Then each state efile (including the first one) is $25 each.   

lindao3o4
New Member

charges

I knew about the $50.00 to file the VA and NJ State returns.....had no idea what the $45.00 was for.

 

Net year I will use the tax man down the road .. he charges $ 150. to file returns like mine.  I thought I was saving money and instead, I spent more and had to do all the work.  Been with Turbo tax forever, but if they want to nickel and dime me, I will not deal with them in the future.

 

I also use the quickbooks program with intuit....I'm about over with them as well.

 

Thanks for the help!!  

 

Linda

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question