Cant efile "The Intuit Electronic Filing System is having difficulty recognizing the data in the return you are sending. - 601ERRV:5, CustHdr_17 - ?:? - "

Forum|Forum|5 years ago
July 14, 2020
1 reply
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The error is related to number, I have tried with multiple numbers though, so it is nothing wrong with the number,

TurboTax Deluxe Online

Best answer by CatinaT1

Change your phone number to a US number in the Intuit Account of Turbo Tax. No need to verify this number in the Intuit Account just click exit when your are done. Then go back to you return an continue filing.

Solution: Intuit Account -> Sign In & Security -> Phone (change & save no need to verify) -> back to e-file and retry.

CatinaT1Answer

Level 15

Solution: Intuit Account -> Sign In & Security -> Phone (change & save no need to verify) -> back to e-file and retry.

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Buol03

Level 2

I have changed my phone number and it still does not e-file.

RC9111

Level 4

All - I just gave it another attempt to efile state business taxes for MD. IT FINALLY WORKED! No thanks to TurboTax support...

Thought I would give everyone an update since TurboTax customer support fails to do so as usual.

@mneddo12 @dmdriver1 @staff Hallelujah!!! Just filed Maryland Pass-Through Entity Income Return...No thanks to TurboTax notifying anyone that the "unsupported" documents had been released for filing. I was going to wait until the 25th of February unless TurboTax notified me as requested, but thanks to the community thread and those mentioned above, after seeing you guys succeeded in transmitting, I retried, and it finally went through.

By the way, this whole incident was with the TurboTax Business program. The TurboTax Home and Business program went through without a hitch for both Federal and Maryland, for those that have to buy two separate programs.