Cannot mail need to efile

[Natemccaslin]

Hello @Robiroo !

If you printed your taxes to mail them in and went all the way through the File section, when you sign in to TurboTax Online, the Way to go! You filed your 2019 taxes you won't see a way to change to e-filing. As long as you haven't already mailed your 2019 paper return, you can switch to the e-filing method (through October 15, 2020). However, some states now require e-filing, which means the federal and state must be e-filed together.

If you already mailed your return, don't e-file. This can cause problems with the government, including refund delays.

1. In TurboTax Online, sign into your account.
2. Select Tax Home in the left menu.
3. Scroll down to Your tax returns & documents.
4. Select 2019, and then select Add a State (you're not actually adding a state, this just gets you into the right area).
5. Select File in the left menu (expand your browser window if you don't see this, or select the menu icon in the top left corner).
6. On the Just one more step screen, follow steps 1 and 2 if you haven't already.
7. Select the Start button to the right of Step 3.
8. On the Let's get ready to e-file screen, select I want to e-file.
9. Follow the instructions to e-file your return.

Link to original article

Hope this helps!

Nate M

[Robiroo]

Hey!  Thanks for replying.  Yes, already saw that answer, just tried twice and it says i can only snail mail which sucks because i have no stamps and can’t get to post office. guess i need to do an extension.  I had no income last year so no 1099 or w2. (cared for dying mother and now 91 yo father so can’t work. 

Mice always been able to free efile but it says only if you have a w2?   ugh!

[Robiroo]

Also, when I go through the above steps ‘efile’ isn’t even an option.

[Natemccaslin]

Oh! I see.

So you may fall into one of the following categories:

Returns cannot be e-filed if they:

• Contain overrides
• Have no taxable income
• Contain a W-2 where box 1 is blank or the box 16 amount is greater than the box 1 amount
• Contain IRS forms or schedules not on the accepted Forms and Schedules list
• Contain non-final forms
• Are for prior-year or amended returns

Link to original article

Then your right that your best bet is to file an extension asap. Here's some notes on extensions;

How Do I Get an Extension on Taxes?
Need to file a free federal tax extension?
How do I file an IRS extension (Form 4868) in TurboTax Online?
How do I file an IRS extension (Form 4868) in the TurboTax CD/Download software?
Filing an Income Tax Extension
How to File for an Extension of State Taxes
What to Do After You've Filed an Income Tax Extension

Keep in mind: An extension doesn't give you extra time to pay your taxes — but it will keep you from getting a late filing penalty. (You'll still owe interest if you pay after the deadline). But the IRS does offer payment plans if you qualify;
Apply Online for a Payment Plan

Plus IRS has some options if you want to pay anything owed right away, but you may not owe anything if you had no taxable income;
Paying Your Taxes

Hope this helps!

Nate M

[Robiroo]

thx.  yes it keeps saying if no income but I would think that’s an even simpler filing. Ridiculous.  I can’t add anything without paying for TY basic or deluxe.. hello turbo, no $$!

ugh!   frustrating.  Begging a neighbor for stamps. so dumb!

But I do appreciate your help Nate! Thx again!