Cannot enter license number

[Alan 2]

Cannot find the right forum to ask this, but need help. When the box appears for me to enter the license code, it will not accept any characters typed in. I have followed all of the suggestions such as change resolution  etc. Nothing works. Deleted and reinstalled, tried setting to use as administrator. Any help would be greatly appreciated. I am using TurboTax Business. Never had this problem in the past with Deluxe version.

[Anonymous_]

Contact Support.

What is the TurboTax phone number? (intuit.com)

[Alan 2]

Finally worked. Just kept reinstalling. Did nothing different, Then suddenly it worked. Frustrating.

thanks

[Alan 2]

Was able to install and activate on. Windows 11 laptop. Still cannot on my Windows 10 laptop, where I actually wanted to run it. I guess I should be happy I at least can use it somewhere. Would still like to find how I can correct the issue on my 10. If I didn’t have the other I would be stuck.

[Kay47]

Cannot find licemse number  The Order # on my receipe from November will not work.

I need to get started on returns.

[DoninGA]

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@Kay47 wrote:

Cannot find licemse number  The Order # on my receipe from November will not work.

I need to get started on returns.

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See this TurboTax support FAQ for the license number - https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-system-requirements/find-license...

[Mtoineeta1]

Cannot find license number ordered from Amazon 

[DoninGA]

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@Mtoineeta1 wrote:

Cannot find license number ordered from Amazon 

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See this TurboTax support FAQ for the license code - https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-system-requirements/find-license...