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grainsj
New Member

CAN'T LOAD cd - NEED DOWN LOAD

 
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4 Replies

CAN'T LOAD cd - NEED DOWN LOAD

grainsj
New Member

CAN'T LOAD cd - NEED DOWN LOAD

THANK YOU FOR HELPING ME LOADING TURBOTAX FILE. MY CD WOULD NOT LOAD.

WAS ABLE TO GET STARTED WITH MY PROGRAM'

CAN'T LOAD cd - NEED DOWN LOAD

I have the cd but I would like to down load the program from the web. HOW?

TerukoL
Expert Alumni

CAN'T LOAD cd - NEED DOWN LOAD

You can download your software directly from TurboTax.

  1. Go to InstallTurboTax.com.
  2. Set up a TurboTax account if you don't already have one. If you do, sign in. (If you don’t remember your credentials, you can walk through our Account Recovery page to see if you already have an account.)
  3. Enter your license code in the pop up window.
    • It’s a 16-character combination of letters and numbers (XXXX-XXXX-XXXX-XXXX) that can be found on your CD box insert, envelope, or packing slip. (Note: The 2019 product has a 14-character code that looks like this: XXXX-XXXXX-XXXXX)
  4. Select your operating system, and select Get Download.
  5. Download your software and install.
    • When you get to the Your product is installed, now let's activate it screen, enter your license code in the License code box, and select Continue to complete installation.

Please click I bought the CD, but my computer doesn't have a CD drive to learn more.

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