Can't Import .TAX2019 Into ONLINE Premier - NO TOOLS MENU!

[Stephen_Sr]

Hello,

I just created a new TT account for online Premier. I have a .TAX2019 file from last year's 2019 desktop edition.

The Instructions for importing said file are here:

https://ttlc.intuit.com/community/entering-importing/help/how-do-i-transfer-last-year-s-return-into-...

However, this won't work as there is NO tools menu displayed to import. All the program did was start asking a bunch of questions which the answers to are contained in the .TAX2019 file which can't be imported! Anybody know how to get around this? I don't want to waste any more time with TT if this isn't going to work

Thanks,

Steve

[SForrestLO]

Please see this Turbo Tax FAQ on locating the Tools menu.

Where is the Tools menu?

Where is the Tools menu option?

[knighttime116]

I have the same issue and those instructions don't help.  There is no tools menu option for me on the left.  The only option from the on-line instructions that are available for me are to upload the PDF, which omits most of the information from last year.  Is it a version issue?