Can't Enter License Code Activation Key - TurboTax 2022

[SammyIAm]

This method helped on my Windows 10 operating system. Thanks

[EbonyA]

Glad to hear it  - thanks for the update @SammyIAm.

[zweingart]

Your method worked. BUT Intuit really f*cked up royally. And how am I supposed to trust that my taxes are prepared correctly if Intuit can't even properly code a box on a form too enable entering a license code? Really bad job, Intuit. I hope someone there will read this.

[Always7777]

Still have the same problem.  I'm working on a Windows machine.  I can produce the blue teardrop, but I still can't input the password.

[Always7777]

Thank God for you!  That did the trick, hitting the Tab button several times.  But how were we supposed to hit upon that solution? 

[zweingart]

Face it, Intuit screwed up. There's no way we could have known if the OP hadn't posted. Big props to that clever, inventive soul🏅! The same thing happened with several blanks in the tax forms as I was filling them out, and I doubt I'm the only one who experienced this. Personally, it even makes me question the accuracy of the returns I filed.

Now those of us who encountered this otherwise unsolvable problem need to notify Intuit about their screwup. I don't have much experience as a programmer but I know it's not a big deal to make a blank on a form fillable, and there's no excuse for this from a mega-company like Intuit with 40 years of history since its founding in 1983 and 30 years as a publicly traded company since 1993. It's just plain careless and shoddy.

[Renata51]

Thanks so much. I had to try a few times but once the blue teardrop appeared, I was able to type in the code.

[fssnowshoe]

Finally, an answer that worked!  Once the blue drop appeared I was able to paste in the activation code. 

[HobieHiker]

I also had the license code entry issue last year on my surface pro.  This method worked for me and it was hard to find it.  

This year, for TurboTax 2023, a new issue on my surface pro.  I get the email with the activation code, go to the site to download the software and once I put in the activation code, the option to download the windows version grays out.  The system must think that my surface pro is a Mac?  Any suggestions?

Hope that this problem isn't systemic.

Hobie

[CatinaT1]

Were you able to solve your issue?   

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