I also had the license code entry issue last year on my surface pro. This method worked for me and it was hard to find it.
This year, for TurboTax 2023, a new issue on my surface pro. I get the email with the activation code, go to the site to download the software and once I put in the activation code, the option to download the windows version grays out. The system must think that my surface pro is a Mac? Any suggestions?
Hope that this problem isn't systemic.
Hobie
