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Level 2
January 25, 2025
Question

Can't connect account

  • January 25, 2025
  • 1 reply
  • 0 views

I am trying to input my information for my small business, but when I try to import the data through a connected account, I get an error message that says "We hit a snag connecting to your account." I've tried switching browsers, I tried going on my phone instead of my computer, I tried clearing cache/cookies. I tried deleting my credit karma connection, I deleted my quickbooks connection. Still getting the same error. Any ideas? I really don't want to have to input all the information myself, otherwise why am I paying for the pricey version?!😩

1 reply

MarilynG
Level 15
January 31, 2025

Are you using Expense Monitor to connect to your bank accounts to import your Business Expenses?

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stucker89Author
Level 2
February 10, 2025

No, I am not.

CatinaT1
Level 15
February 10, 2025

You need to tell us what you are trying to do, where, and what error you are having problems with so we can help.

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