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Can I get reimbursed for the amount that irs informed me that my 2021 which was done by TurboTax was under paid and I had to pay them extra plus late fees

 
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2 Replies

Can I get reimbursed for the amount that irs informed me that my 2021 which was done by TurboTax was under paid and I had to pay them extra plus late fees

 

Any calculation errors on the part of TurboTax are covered under the Accurate Calculation Guarantee.  TurboTax will pay any penalties and/or interest due to a calculation error but not any taxes owed.  The Guarantee does not cover any user entry errors or omissions.

See this TurboTax support FAQ for the 100% Accurate Calculation Guarantee - https://ttlc.intuit.com/questions/2566201-what-is-the-turbotax-100-accurate-calculation-guarantee

See this TurboTax support FAQ for submitting a claim - https://ttlc.intuit.com/questions/1901269-how-do-i-submit-a-claim-under-the-turbotax-100-accurate-ca...

See this TurboTax support FAQ for documents needed to submit a claim - https://ttlc.intuit.com/questions/1901060-what-documents-do-i-need-to-submit-a-claim-under-the-turbo...

Can I get reimbursed for the amount that irs informed me that my 2021 which was done by TurboTax was under paid and I had to pay them extra plus late fees

@jyrdah6-aol-com 

 

what was the error?

 

if the error was based on the user (data entry error), the the guanentee doesn't cover that. (if the IRS adjusted Line 28 or Line 30 of Form 1040 - that is a user error, sorry to say - millions made the mistake)

 

if the data entry was correct, but TT calculated something incorrectly, the guarentee will cover penalties and interest, but not the tax itself. 

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