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I received letter audit for 2018 and 2019 totalling $24K. Not happy with TT for not offering to pay the penalties per their own 100% accuracy guarantee.
This is the wrong place to ask someone to investigate your return. we are all in the same place and everyone is having to deal with TT on their own specific issues. so far, no one has had any luck getting them to take ownership. I continue to pursue assistance with a class action suit in that they are CLEARLY at fault. I encourage anyone who has the time, and is as pissed off as I am, to also pursue legal assistance. Should any of us find someone willing to help, they can pull this community in for a class action suit. it is a time consuming endeavor. But if we don't just let it happen, and continue to push for resolution, eventually we will get some help.
Correct. I have spoken with 2 separate class action lawyers - one I thought was going to pursue it. They both said "valid case" but ended up declining. I have my evidence that proves TT error. if we keep pushing and don't just accept this BS, eventually, they will be held accountable. It is time consuming to pursue this angle and I had to back off to focus on some personal issues. But I haven't given up and will pick up the torch again to pursue class action. The facts don't change. I encourage EVERYONE to make the calls, write the letters, stay pissed off! it's just wrong and TT is negligent and liable. if anyone has any legal success please post here and let the community know.
I located turbotax2009 on my old laptop and plan to launch it without accepting any updates and recreating the tax return from that year to establish that it was, as we all suspect, it was a program error. Has anyone else done this already?
I have ALL 50+ pages of my 2009 return. I can clearly see exactly where the error occurred. once I identified the issue, I can where it carried the credit over every year after. My advice is if you do this, print it out in hard copy. you never know when TT will make it unavailable to us. How convenient. Once you locate the error, clearly mark it and save hard copies. That's what I have done.
Ethan IL and any others with the same issue - please private message me so we can all remain connected should TT remove this thread. This will be important that we have a way to connect
Seeing the error, in hindsight, is apparent. Proving TurboTax made the error is our collective challenge. The Accuracy Guarantee dept was quick to deny my claim saying that the field in question is completed by the user, 100% of the time, not carried by the program.
also keep your old laptop. while there are offers on the web for the 2009 TT app via CD, TT no longer offers updates. so if you were to reinstall on your laptop or on another computer you would likely change the old .tax2009 file.
of course that is the challenge. I have pursued 2 firms to look at it and make a class action. both said claim has merit but declined. We ALL need to pick up the torch and pursue this. I have reached out to 2 other firms and am awaiting word. if someone takes it on, they could be forced to reveal the software processing for the years in question. that is how we will prove it. anyone who hasn't printed out their entire return for the year when it first occurred needs to do so. it will be imperative to have the error clearly shown, hard copy in context of your entire return. I printed mine and have made copies with notes showing there is no way I would have put such a number in such a place. no one with any common sense would look at it and think I knowingly made such a large error, and then continued to do it. it is common knowledge that once that AMT number is in there, it automatically populates that credit in subsequent years
Not true! Mlavoie4 at cox.net
what part is not true?
Yea I'm pretty sure the IRS is somewhat culpable on this issue as they audited my year with the highest AMT tax credit that was forwarded. They could have audited back to 2015 when the credit was lower but didn't and I'm sure I'm still going to be audited for 2020's return more than likely. It will cost me $14k for the 2019's audit AND everyone on here is correct they know about this error. I'm going to speak with my attorney here to see what they think. Just on here alone there is several hundred thousand of taxes that TT needs to be liable for!
After you’ve spoken with your attorney please let us know what he says. We need a class action lawyer - I’ve tried several already.
Turbotax is never liable for the additional taxes only any penalties and interest on computational errors it makes. The reason is that if the miscomputation had not occurred you would have paid the taxes anyway.
I have recently gotten the IRS letter as well and I can track the issue to AMT carry over amount in my 2009 tax forms which I am sure I never typed in. Please keep us up to date with any solutions. When I talked to a Turbotax agent she said that there were others with the same issue but wouldnt say more.
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