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Anyone get the ItsDeductible feature to work this tax year? I've not had trouble before, but when I Add or Edit Items a blank popup box appears & locks up computer.

 
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2 Replies
CatinaT1
Expert Alumni

Anyone get the ItsDeductible feature to work this tax year? I've not had trouble before, but when I Add or Edit Items a blank popup box appears & locks up computer.

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Anyone get the ItsDeductible feature to work this tax year? I've not had trouble before, but when I Add or Edit Items a blank popup box appears & locks up computer.

I was not able to answer it with that particular feature at least. I had to manually find the values of each item I donated and put them in that way. It was fine, but just took longer. 

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