Anyone else stuck in a loop where the efile option is not working and just keeps moving back a page? Any suggestions to fix it?

wessels_rebecca · ‎January 24, 2022

I have spoken with customer service and she stated they know it is a problem but then said it was the IRS and I would need to print and mail in my forms. Has anyone gotten Any real answers?

EbonyA · ‎January 25, 2022

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NakyMe2000 · ‎March 20, 2023

i am stuck with this same issue at the enter the bank account info. It will not let me through to the next page and efile

EbonyA · ‎March 21, 2023

Are you receiving any error messages or is it just "moving back a page" as the op mentioned? @NakyMe2000.

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Anyone else stuck in a loop where the efile option is not working and just keeps moving back a page? Any suggestions to fix it?