AGI

[paularispe]

I am having issue when I file, it keeps getting rejected.

It indicating that my AGI is wrong from what they have on file, but I have my returns in person.

How do I go about solving this ?

[DoninGA]

Try entering a 0 (zero) for the 2019 AGI and e-file the return again.  If the IRS also rejects this return then you will have to print and mail your tax return. 

See this TurboTax support FAQ for mailing a tax return using the online editions - https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...

See this TurboTax support FAQ for mailing a tax return using the TuroTax desktop editions for Windows - https://ttlc.intuit.com/community/print-and-file/help/how-do-i-print-and-mail-a-return-in-the-turbot...

[MC19691]

If you go to IRS within minutes you can get an online transcript of your 2019 tax return free of charge. The AGI is about halfway through the 5 page transcript.