turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

AZZAYA
New Member

ADDRESS

TurboTax Deluxe 2024 pc version.

Getting do loop trying to file my WISCONSIN state taxes

Have been using turbo tax for years and never had this issue.

Tried two credit cards.  I am not even sure if the error message truly reflects and attempt made to authorize payment or glitch with software

We are sorry, we are having trouble authorizing your credit card. Please verify your billing address, card number and CVV and try again.

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies

ADDRESS

You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue


See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...

ADDRESS

You cannot e-file a 2024 tax return, federal or state.  It can only be printed and mailed using TurboTax.

 

In the File section you will need to check File by Mail, not E-file.

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question