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9th year returning to Turbotax. I am concerned about the system. I can log in and get to the screen to start my taxes so when i click any of the options nothing loads

 
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KatrinaLO
Intuit Alumni

9th year returning to Turbotax. I am concerned about the system. I can log in and get to the screen to start my taxes so when i click any of the options nothing loads

Please log completely out of TurboTax and try clearing your browser's cache.  A full or corrupted cache can keep TurboTax from functioning properly. Please see the below TurboTax FAQ for instructions:

https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135

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