2018 desktop software (free) no activation code

[ThunderBuds]

Hello I downloaded the 2018 software for turbotax and it's asking for an installation key but I didn't get one in the receipt and I didn't get an email where some people say they received it. 

[tagteam]

Purchased and downloaded from where? Intuit no longer sells the 2018 desktop editions of TurboTax.

[VolvoGirl]

Are you sure you got 2018?  There is no code for 2018.  The License Code started in 2019.   Where did you get 2018?   It might be a scam.   Turbo Tax only has the last 3 years available.  

[ThunderBuds]

I searched prior year taxes and it brings you to options for different years (from turbotax website)

[VolvoGirl]

This page?   They only have 2021, 2022 and 2023

https://turbotax.intuit.com/personal-taxes/past-years-products/ 

[tagteam]

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@ThunderBuds wrote:

I searched prior year taxes and it brings you to options for different years (from turbotax website)

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Again, where? Can you post the web site (URL)?

[VolvoGirl]

What is the full name of the file you downloaded?   Are you on Windows or Mac?   If you went to the previous year products sounds like you downloaded a more recent year.   And did you get it free?   How?   Sounds like you were not on the official Turbo Tax website.

[ThunderBuds]

Sorry about the late response, my computer decided to update. 

Turbotax.intuit.ca/tax/software/prior-year-taxes

Was the update

[DoninGA]

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@ThunderBuds wrote:

Sorry about the late response, my computer decided to update. 

Turbotax.intuit.ca/tax/software/prior-year-taxes

Was the update

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You posted a link to a TurboTax Canada website - https://turbotax.intuit.ca/tax/software/prior-year-taxes

This is the TurboTax US user community website.
Go to this TurboTax Canada website for assistance with a Canadian tax return or the TurboTax Canada editions - https://turbotax.community.intuit.ca/turbotax-support/en-ca

[VolvoGirl]

Oh that is the CANADA website, not for USA.  Are you doing a Canada return?

Here is the Canada forum  

https://turbotax.community.intuit.ca/tax-help

Or Contact TurboTax Canada Support

https://support.turbotax.intuit.ca/contact/