QR

[marven-1980]

Why do I need to scan the QR code, why can I just enter my driver license number and what if I don't have a current ID

[HollyP]

I assume that you are trying to verify your identification in the account recovery process. In this case, you must use the QR code to take a picture of your identification: driver’s license, state ID, or passport. You may be able to recover your account by following the other steps detailed here: I need help signing in to my Intuit Account 

For your security, only you can make changes to your Intuit Account. Our specialists can't update or modify your account information.

How can I view all my TurboTax accounts?

How to recover access to your Intuit Account?