I have two laptops, one Windows and the other a Mac. I primarily use my Mac. I purchased the TurboTax Desktop Deluxe for my Mac. After I installed it I attempted to run the program but it would not open: it stated that it only runs on Mac OS version 13 or later. I have 11. I had to purchase the same product again for my Windows laptop. I was able to complete and file my taxes. Now, I want to return the first purchased and get a refund. The number [phone number removed] is not active. Is there any way I can return this product for a full refund?