Problem entering numbers into TurboTzx

@Joe_CT 

No.....the "$0"  (in the desktop software)is a software bug I've complained about to TTX in the past two years , but never acknowledged by TTX.

(Naturally, there could be other issues with the Sched A...but I've had no problems entering Prop Taxes in test files).  And, Of course, the Schedule A won't show up in your actual forms until the total of all the itemized deductions you've entered so far, actually exceed your allowed Std Deduction .

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Whenever you see that "$0"  (an actual zero)...a "Supporting Details" sheet is attached to that entry, usually transferred in from last year, but after the actual $$ entries were stripped out.

Problem is that TTX reprogrammed that page such that the "Supporting Details"  page doesn't pop up like it used to...so several ways to work around  it until they get it fixed (been reported).

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Here's what I think is happening...and how to fix it  (in #4 below).

1)  In 2018 you added "Supporting Details" to each of those fields where you encounter a locked "$0"...probably to describe  when & how paid it in some prior year.

2)  The Supporting Details sheets (empty) transferred into your 2019 file from your 2018 file.

3)  The Supporting Details are supposed to pop up as soon as you attempt to enter a value during the Interview...but it doesn't.  (Software Bug)

4) Workarounds  : 

4a)  double-click in the field and the Supporting Details sheet pops up and you can either delete it (hit the big red "X"), and now make an entry...or you can use the SuppDetails worksheet to enter your $$....OR...

4b)   Put your cursor in the box, and then go to the top menu on the screen and click on <Edit....then <<Add Supporting Details from the drop-down menu.  IF the SuppDet box shows up you can either add your entry in there...or hit the Red "X" to delete the whole SupDet worksheet and then make your normal entry.....or...

4c)  Put your cursor on the box....switch to Forms Mode...., and enter the payment  directly in the worksheet.   You can also delete the Supporting Details sheet entirely (look for the REMOVE "X" when it pops up)..once that is done, you can make entries using the interview again..

(been reported too, but might take weeks to fix...or never since we've heard nothing yet)

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and there are other places ..like Medical Expenses, and Federal Quarterly Estimated  Tax Payments...where the same "$0" issue "might" pop up...but only if you used ti in the past.