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majmetro
Returning Member

Problem e-filing

I've already paid my Fed and State taxes due online.  Now I'm trying to e-file my tax returns.  I've opted for mailing in my payments, but I can't get past the "How would you like to pay?".. "Credit card or Federal Refund". 

 

I tried "Pay with a Federal Refund", but it kicks me out saying I don't have a refund coming. 

 

How do I get around this issue?

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4 Replies
JohnB5677
Expert Alumni

Problem e-filing

If your trying to pay TurboTax fees you can contact the TurboTax Support Phone Number

If your trying to pay the IRS IRS Payment options

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Problem e-filing

Tell the software you will mail a check.   TT never knows how, when or even if you actually pay your tax due.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
majmetro
Returning Member

Problem e-filing

I did just that.  I selected that I was going to mail my tax due.

 

For no other reason than I don't know what else to do, I will close TT and recycle my computer.  Then try again using the "mail in" selection.

 

I wouldn't have thought this would be an issue with this software.

majmetro
Returning Member

Problem e-filing

Okay, my bad...

 

What I misinterpreted what TurboTax was asking for my credit card/bank account info for payment of my state tax filing fee.

 

Too many hours dealing with our tax system labyrinth.

 

Problem solved.

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