How do I report an issue I'm having with the program TT Deluxe? Im on a Mac. I'm in the forms area. I call up the What If worksheet and try to print the form and it will not print. I can print every other form by going into the form, making the active form and then going to the main menu bar at the top of the screen and select File, Print Active Form. With the What If worksheet, instead of printing, I get an error message that says - "Turbo Tax was unable to print your tax return. Please try again later."
Again, I can print every other form except this one. Please advise.
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Is it for the 2024 Desktop program, or the 2025 Desktop program?
IF 2025 Desktop, maybe it'll get fixed in a future update.
(as a kluge alternative...maybe take a screenshot and print out from that??)
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If in the 2024 desktop software...or if you want it to get fixed no matter what the year..
Call Customer Support and they can check the problem and issue a repair ticket to the software folks:
Where exactly does one FIND this "What-If" worksheet (let alone print it)? Have looked through all my Forms, Tools, and Help and can't find it anywhere. I see numerous references to this worksheet in these forums, so I know it's here somewhere! I'm using TT 2024 Desktop Win11.
@DaveinCharlotte1 wrote:
Where exactly does one FIND this "What-If" worksheet (let alone print it)? Have looked through all my Forms, Tools, and Help and can't find it anywhere. I see numerous references to this worksheet in these forums, so I know it's here somewhere! I'm using TT 2024 Desktop Win11.
Using the desktop edition for Windows, click on Forms. When in Forms mode, click on Open Form in the upper left of the Forms mode screen. Type in What-If and then click on the result to open the worksheet.
That worked! (Haven't checked to see if I can print it yet.) Thank you.
I'm using the 2025 version.
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