Payment option

[kissmy]

I’ve been trying for over a week to try to file and spoke to multiple reps and googled every question to get an answer from TurboTax as to why I still can’t use that option to pay with my refund and I have enough to cover the fees and I have gone over all my tax forms and even started over the filing process and still got the same notice saying I am not eligible to use this option with no explanation and every rep I have spoken to say it’s a glitch and going through this page trying to find answers I see the same response from a supposedly tax expert but no explanation to why it’s not letting me pay with my refund and I have been using this service for over 10 yrs. And no the fees are not $40-$45 it’s almost $200 in fees, turbo tax is a liar.

[xmasbaby0]

The "refund processing" fee is $40.   The other fees you see are for using the software.  

You can avoid the $40 extra fee by paying the software fees before you e-file using a credit or debit card.

How can I see my TurboTax  fees? 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/review-fees-turbo...

If your TurboTax fees are higher than expected, you can reduce them by removing add-ons     (BEFORE you e-file) :

• Remove Premium Services
• Remove MAX Defend & Restore
• Remove a state
• Remove PLUS Help & Support
• Remove Pay With Your Refund

  Or—-Use this IRS site for other ways to file for free.  There are 8  free software versions available from the IRS Free File site

  https://apps.irs.gov/app/freeFile/

[kissmy]

Your response and information provided isn’t what I’m asking about I want to know why the issue hasn’t been fixed.