Paying fees to turbo tac

[christianchilder]

I’m in the Army can I file for free

[mesquitebean]

Enlisted military folks can prepare and file free if you add no extras, but you have added-on a feature that upgraded you to the most expensive of the TurboTax products--Live Self-Employed--by adding the Live feature, which allows for live on-demand help from a CPA/EA tax expert and a review of your return prior to filing.

You can remove that Live feature if you don't want it, then you'll be back in regular Self-Employed edition, which should be free for enlisted military.  I assume you entered your military W-2 and answered the question about your rank, etc.

FAQ:  What is TurboTax Live?

https://ttlc.intuit.com/community/choosing-a-product/help/what-is-turbotax-live/01/27191

FAQ:  How do I remove Live?

https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-turbotax-live/01/27312

FAQ:  Who is eligible for the free military discount?

https://ttlc.intuit.com/community/choosing-a-product/help/who-is-eligible-for-the-free-military-disc...

FAQ:  How do I get the free military discount?
https://ttlc.intuit.com/community/military/discussion/how-do-i-get-the-military-discount-in-turbotax...

[mesquitebean]

@christianchilder 

See the info I left you above about your situation, and how to get your free military discount if you are an enlisted personnel.

If you are an officer, there's still a way you may be able to file for free using the other free product--the TurboTax IRS Free File Program--if you qualify.   Actually, any military (enlisted and officers) are eligible for that product, since it's not based on rank.    You would have to meet just ONE of these qualifications:

• Your 2019 AGI is $36,000 or less (for Married Filing Jointly returns, combined AGI of both spouses cannot be over that limit),  or
• You qualify for the Earned Income Tax Credit (EITC); or
• In 2019, you served as active duty military (including Reservists and National Guard) with a maximum AGI of $69,000, and you have a military-issued W-2.

FAQ:  What is the TurboTax IRS Free File Program?
https://ttlc.intuit.com/community/choosing-a-product/help/what-is-the-turbotax-free-file-program/01/...