TurboTax

File with experts
File your taxes
Experts at your fingertips

An expert helps with your taxes, or does them for you
TurboTax Expert Full Service

TurboTax Expert Assist

TurboTax Self-Employed
Prior year taxes
File myself
File myself
Do it yourself

We'll guide you step-by-step
TurboTax Do It Yourself

TurboTax Self-Employed

TurboTax Desktop
TurboTax Free

Activate your product

Prior year taxes
Business
Business
Business taxes

Get your T2 corporate return done right, your way
TurboTax Business

TurboTax Business Desktop
Tax situations
Tax situations
Tax situations

Find extra guidance for your big life moves
For investors

For 25 and younger

For self-employed

For new to Canada

For life changes
Resources
Resources
Resources

Explore tax tools, get tips, and read reviews
Personal income tax calculator

RRSP savings calculator

Learning hub

TurboTax support (FAQ)

TurboTax community
Pricing

Level 1

Question

Order confirmation

Forum|Forum|6 years ago
October 23, 2019
11 replies
31 views

Looking to get order confirmations numbers

DoninGA

Level 15

To access your current or prior year online tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show. Click on the Year and Click on View order details

Use this TurboTax website to check your orders and payments - https://shop.turbotax.intuit.com/commerce/orderstatus/orderstatus.jsp

secq-earthlink-n

Level 2

You have charged my credit card account but have not sent an order number or confirmed when the order will become available.

S E Cronquist

[email address removed]

milton1944

Level 2

I called the first part of January. I had not received my order. I was told they would send the order again. On January 16 the called again, no order received. They said my shipping address was wrong. Corrected address. THEY WOULD RESEND ORDER.....STILL NO ORDER HAS BE RECEIVED. PLEASE SEND ORDER TO

<address removed>. I AM GETTING VERY UPSET ABOUT THIS. THANK YOU

CAROL C. [phone number removed]

lgach1

Level 2

What is the status of my order# QSTCA129048223

DoninGA

Level 15

@lgach1 wrote:

What is the status of my order# QSTCA129048223

Use this TurboTax website to check your orders and payments -
https://turbotax.intuit.com/personal-taxes/cd-download/order-status/

Eahaight12241

Level 2

What is the confirmation number for my paid CT income tax

JAYADEVT

Level 2

HOW DO I RETRIEVE THE EMAIL WITH ORDER CONFIRMATION NUMBER FOR AN ONLINE ORDER

MichelleLO

Level 15

Have you checked your spam folder?

@JAYADEVT

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

TerukoL

Level 13

This is an open internet forum, so we are not able to see your personal information. You can verify the tax payment method you chose on the Electronic Filing Instructions for your 2019 Federal Tax Return page, next to Balance Due/Refund.

Please click the TurboTax Help link, listed below, to learn more.

https://ttlc.intuit.com/community/tax-payments/help/how-do-i-review-the-method-i-chose-to-pay-my-federal-income-tax-with-after-filing-with-turbotax/00/27416

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

cjfloyd1973

Level 2

How do I secure my order confirmations from 2014 - 2018? Thanks so much!

Sincerely,

Cheryl

Beverly Williams

Level 2

I'm calling about the credit card I have the confirmation number but not the credit card

annemor7

Level 2

I have ordered and paid for form 1040 for 2020 and form 1041 (small business) for 2020.

Date charged 11/4/2020 $230 and 11/5/2020 for $230 and 11/20/2020 Credit 230.

I have received the business form but not 1040.

Please send it to me on line.

[email address removed]

Thank you,

Anne Eason

VolvoGirl

Level 15

Sounds like you are on the Advantage autonew plan? It should be in your account.

If you need to download your program…..

https://ttlc.intuit.com/community/installing/help/how-do-i-download-the-software-i-purchased-at-turbotax-com/00/26075

Access your downloads here

https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download

If you are an Advantage subscriber sign onto your Advantage account to download

https://accounts-tax.intuit.com/turbotaxadvantage

or Contact Customer Service

(You need to pick the CD/Download program in the product drop down box.)
5am-5pm Pacific Time Monday -Friday
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

5278540001032878

Level 2

I need copies of filed forms Order #TTWCD171098010

DoninGA

Level 15

@5278540001032878 wrote:

I need copies of filed forms Order #TTWCD171098010

To access your current or prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show. Click on the Year and Click on Download/print return (PDF)

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created. TurboTax does not store online any returns completed using the desktop editions.

Or go to this IRS website for free federal tax return transcripts - https://www.irs.gov/individuals/get-transcript

For a fee of $43 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf

MichelleLO

Level 15

Please reach out to TurboTax Customer Support to have someone check to see if the purchase went through. To get you to the right person, use the keywords billing issues.

What is the TurboTax phone number?

@JAYADEVT

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

j1663

Level 2

Oder numbers