Skip to main content
Level 2
December 6, 2021
Question

Online Submission

  • December 6, 2021
  • 6 replies
  • 47 views

I bought Turbo tax Premier to cover all my needs to  file my tax. I filed my 2020 tax online but it was rejected. After contacting IRS multiple time I found my 2019 tax was not processed. After finishing the process , I can't submit my 2020 tax online with Turbo tax. They say it is closed and I need to do paper submission. Since I have contacted IRS multiple times, I found paper taxes are very behind and I don't want to do paper. When I contact turbo tax customer service they just say online submission is closed. I need a real way to submit my tax online with turbo tax after all these cots. 

    6 replies

    DoninGA
    Level 15
    Level 15
    December 6, 2021

    The only way to file a 2020 tax return now is to print, sign, date and mail the tax return to the IRS.

    TurboTax e-filing of 2020 tax returns closed after October 15, 2021.  The IRS closed e-filing on November 20, 2021 until next year.

     

     

    rjs
    Level 15
    Level 15
    December 6, 2021

    Sorry, but it's no longer possible to e-file a 2020 tax return with TurboTax.


    Right now the IRS (not TurboTax) has shut down all e-filing of personal tax returns until filing for 2021 begins, probably sometime in late January. No one can e-file any tax return until then.


    When the IRS reopens e-filing in January, tax professionals using professional software will be able to e-file 2020 tax returns as well as 2021. But TurboTax does not allow e-filing of past year returns. If you find a tax professional who uses ProSeries software, they should be able to open your TurboTax tax return and e-file it for you.

     

    Level 15
    December 6, 2021

    When you pay for Turbotax Online, you are paying for preparation services, and there is no additional charge for e-filing.  You have a complete, prepared tax return that you could print, sign and mail, since e-filing is closed. If you want to e-file, you will have to see a tax professional in January and pay for their services separately. 

    rlotfiAuthor
    Level 2
    January 20, 2022

    @Opus 17  This is ridiculous.  I am sure if Turbotax advertise for this, most of the customers will drop it. 90% of the tax payers are using e-file. I am going to share this and see how people feel about that.

    Level 15
    January 20, 2022

    @rlotfi wrote:

    @Opus 17  This is ridiculous.  I am sure if Turbotax advertise for this, most of the customers will drop it. 90% of the tax payers are using e-file. I am going to share this and see how people feel about that.


    I don't know what you are complaining about.  It is the IRS that sets the rules for e-filing, and it is the IRS that places limitations on consumer software that are not imposed on professional software.  

    Mike9241
    Level 15
    Level 15
    December 6, 2021

    professional tax preparers may still be able to e-file 2020.   there will be their fee and there's no way to tell how much, if any, that would speed up your refund.  many factors are involved. some taxpayers claim they e-filed in February and still have not gotten their refunds.

     

    Mike9241