Skip to main content
Level 1
March 20, 2023
Question

Once product is downloaded, how to use?

  • March 20, 2023
  • 2 replies
  • 1 view
does downloaded product run automatically?

2 replies

VolvoGirl
Level 15
March 20, 2023

After you download it you have to install it.  Then activate it with the 16 digit License Code.  Did you get that far?  

How to install with a License Code

https://ttlc.intuit.com/community/tax-topics/help/activating-turbotax-cd-download-software/00/852971

 

 

Level 15
March 21, 2023

Once you launch Turbo Tax Click on the File menu at the top left of the desktop program screen.  Click on New Tax Return. @turbowl300 

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
Level 15
March 21, 2023

Make sure that once you download it, you are using the download.

 

We see people get confused and they keep logging in to online software which will require them to pay at the end.   You need to use the desktop software.   One way to tell if you are using the right software---your tool bar.   Online software has the toolbar in a black vertical column on the left side of the screen.   Desktop software has the tools up on the top of your TT screen.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**