Will TurboTax 2018 open a tax file from 2015?

[VolvoGirl · Accepted solution]

No.  You need the 2015 Desktop program to open a .tax2015 File.  Turbo Tax is only good for 1 year and is not backwards compatible.

If you used Online, Call in and ask for the Desktop program.  Contact Customer Service 5am-5pm Pacific M-F  https://support.turbotax.intuit.com/contact/  

After you get the program installed the first thing to do before you open your tax return is to update the program and install any state programs you had. Then open your file. So you first might need to start a fake return to be able to download the state program (go to File-New Tax Return).

Then go to FILE -Open and find your return.

[SweetieJean]

Do you just need to print a .pdf of your 2015 return?

[rock30]

I have the 2015 file and the associated app. Unfortunately it crashes on a Mac immediately upon starting. I also have the pdf but trying to reconcile an issue with a potential audit

[VolvoGirl]

Just remembered.  There is another place you can convert a .tax file to pdf.  But you already have a pdf.

If you can’t find or install the program to open a .tax file  you can use <a rel="nofollow" target="_blank" href="http://www.taxprinter.com">www.taxprinter.com</a>  to convert a .tax file to pdf.  No connection to Turbo Tax .

[VolvoGirl]

Oh, try the work around in this FAQ to get it to work on your Mac.  This is for Mac OS 10.13 and higher

https://ttlc.intuit.com/replies/6960641

[rock30]

Awesome!!  Thanks so much for the help!