Not able to E-file State (Minnesota)

[CatinaT1]

You can fix the reject you received and refile.

Here's how you can fix it: 

Sign in to your account and select the Fix my return button. Follow any “fix it” instructions to update the information causing the rejection. 

Note: Not all rejections will have explicit guides to fix the information. You’ll need to navigate to the program area to address the cause of the rejection. 

Time-saving Tip: If what you originally entered is correct, you won't be able to e-file. There's probably a data mismatch at the government, a dependent that's already been claimed, or some other situation beyond your control that prevents your return from being e-filed. In this case, your only option would be to print and mail in your return. This article will give you instruction on how to print and mail your return. 

Additional reject instruction here. 

[Jonas1219]

It is over a year later, and the problem with e-filing the state still seems to exist.   I entered my name and address and there is no place to click to get you to the payment screen.  It just sits there.  I tried three times.  It will take less time and cost less to go to the post office.   Can't believe Turbo Tax doesn't have this running if people had issues a year ago.

[BrittanyS]

Have you checked your display resolution?  The payment screens can show blank or not at all if the display is set above 100%.  Check the display and set to 100%, then log back into TurboTax and see if the problem is still there.

[tx24]

TurboTax still hasn't fixed this issue which is a real problem. I asked for a call back and when they called me back, they said this will be the last time I call you and then they hung up.  Whoever is supervising customer service is doing a very, very poor job. I'm not sure I can stay with TurboTax next year due to the lack of assistance from the company.

[ksaruw]

Pay by phone worked for me.  Thank you.