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hallen989
New Member

I started filling out the information to file my taxes, wanted to know if i can start over and clear it. But it tells me I cant because I registered. Did i already file?

 
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Accepted Solutions
MichaelDC
New Member

I started filling out the information to file my taxes, wanted to know if i can start over and clear it. But it tells me I cant because I registered. Did i already file?

No, your return hasn't been filed.

In TurboTax Online, you can't Clear & Start Over after you've registered.

If it's convenient, consider opening a new account under a new username.  Up to 5 accounts can be tied to the same email address.

Here’s how:

  1. Sign out of TurboTax Online.
  2. Select the TurboTax Online product you want to use for the second return and proceed.
  3. On the Create your account screen, set up a new login for the second return.
  • You can reuse your email address if you want to receive e-file notifications for the second return.
  • Up to 5 accounts can be tied to the same email address.
  • After you've created the new account, you can start working on the second return.
  • Otherwise, try to post another question about your specific problem and someone should be able to help you fix it.





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    1 Reply
    MichaelDC
    New Member

    I started filling out the information to file my taxes, wanted to know if i can start over and clear it. But it tells me I cant because I registered. Did i already file?

    No, your return hasn't been filed.

    In TurboTax Online, you can't Clear & Start Over after you've registered.

    If it's convenient, consider opening a new account under a new username.  Up to 5 accounts can be tied to the same email address.

    Here’s how:

    1. Sign out of TurboTax Online.
    2. Select the TurboTax Online product you want to use for the second return and proceed.
    3. On the Create your account screen, set up a new login for the second return.
    • You can reuse your email address if you want to receive e-file notifications for the second return.
    • Up to 5 accounts can be tied to the same email address.
  • After you've created the new account, you can start working on the second return.
  • Otherwise, try to post another question about your specific problem and someone should be able to help you fix it.





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