turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

New computer does not have cd drive and i purchased the cd version of 2023 turbo tax deluxe with state

Hi,

 

Can someone tell me where i can download the file (not cd) of 2023 turbo tax deluxe with state.   I bought it at sams club and want to use it again, but my new pc does not have a cd rom drive

 

Thanks

Carl Keehn

my email:  [email address removed]

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

3 Replies

New computer does not have cd drive and i purchased the cd version of 2023 turbo tax deluxe with state

 

Access your downloads here

 

How do I download my software from TurboTax.com?

 

 

For TurboTax CD/Download purchases, once you’ve received an order confirmation for your purchase, follow these instructions to download your TurboTax software:

  1. Go to Access my downloads and sign in with the same user ID you used to purchase your software
  2. On Your TurboTax account, select the Downloads tab
  3. Select the version you want to download and save it somewhere on your computer where you can find it
    • If you need help finding your download, we have instructions for Windows and Mac
  1. Install your software by double-clicking the downloaded file
    • If you need help installing, we have instructions for Windows and Mac
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

New computer does not have cd drive and i purchased the cd version of 2023 turbo tax deluxe with state

@doctorstuff   Do you still have the old computer?  If you have a computer with a CD drive or know someone, you can try copying the CD to a USB flash drive and use that to install the program. 

 

What I would do on the old computer, is copy the whole Turbo Tax folder that is under your Documents. That should be where the .tax files and pdf files are stored. Also if you haven't done it, I would open each year in the program and save it as a pdf file, go to FILE - SAVE TO PDF so you don't need the program installed to view your return. Copy that folder to a flash drive or best yet is to burn it to a CD or DVD and then you will have a backup of them. Then on the new computer copy the folder (or files) from the flash drive to your Documents folder.


You only need the tax return data file ending in .tax2023 to transfer into 2024 or .tax2024 to transfer into next year. You can't transfer the programs. They have to be installed from the CD or Download. You don't need to install older programs unless you need to amend or you didn't save the pdf file. And they only support the last 3 years. If you install an older year you won't be able to update it or download any state programs, so you won't be able to open your return.


See this article on how to move your tax return to another computer…….
https://ttlc.intuit.com/community/tax-data-file/help/how-do-i-move-my-tax-data-file-to-another-compu...

 

New computer does not have cd drive and i purchased the cd version of 2023 turbo tax deluxe with state

@VolvoGirl Your message was received and followed up on.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies