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Level 1
February 18, 2021
Question

Need to fix rejected state return

  • February 18, 2021
  • 16 replies
  • 91 views
state return was rejected how do i fix it

16 replies

Alumni - Champ
February 18, 2021

What is the rejection message/code? Which state?

Level 2
February 22, 2021

I e-filed my 2020 returns. State return was rejected I do not know how to fix my state return

 

This is for NYS

I do not have a rejection code

Level 10
February 23, 2021

Look for an ACTION NEEDED! email from turbotax@intuit.com. It will give you a brief explanation of your reject and how to fix it.

 

If you did not receive an email then sign in to TurboTax, select Fix my return, and you will see your reject code and explanation.

 

Please see below for information on how to fix and refile your return.

https://ttlc.intuit.com/community/rejections/help/how-do-i-fix-a-rejected-return/00/26136

 

If you need additional assistance please feel free to contact customer support. 

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

Level 2
March 21, 2022
  • I’m having trouble fixing my state taxes- I can’t seem to 
Level 2
March 21, 2022

Yes-how do i fix it

Level 13
March 21, 2022

Have you reviewed the FAQ provided above by MoniqueLO_? it provides the steps for fixing a rejected return. Please advise if you still need assistance after reviewing it @Cat-san125.

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Level 2
June 6, 2026

It just said It was rejected from Arizona It told me to look for the code but I can't find the code

 

Level 15
June 6, 2026

 wrote:

It just said It was rejected from Arizona It told me to look for the code but I can't find the code

 


If you used Online TurboTax, look for the rejection code/message when you log into the Tax Home and choose Fix Return (see FAQ below).  Or look for an email with the rejection code.  Also check your email's spam/junk folder.    If you still can't find it, phone TurboTax Support (contact info below) to get the reason and for help fixing it.

 

FAQ:  What does my rejected return code mean and how do I fix it?

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/fix-rejected-return/L5Kn9Ijk5_US_en_US

 

TurboTax Support

https://ttlc.intuit.com/turbotax-support/en-us/contact/

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