1316190
I am using the CD version of TT Premier. I previously completed and printed my 2019 return and printed it for filing. I imported my 2018 return as a starting point. I purchased Audit Defense for the return during the final steps prior to printing.
Before mailing my return, I discovered I had to amend my 2018 return. After amending the 2018 return I started a new 2019 return to import the amended 2018 return as a starting point. When I reached the Audit Defense screen in this return, it doesn't recognize I already purchased Audit Defense for 2019 and is prompting me to purchase again. Seems unreasonable to pay again for a modified return in the same tax year that has never even been filed with the IRS yet. Does Audit Defense really require a separate payment for each version of a return in the same tax year or is there a work-around for this issue? Thanks for your help!
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Please see the Customer Support phone number below for further assistance:
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
If you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/
Thank you. I was able to get the problem resolved speaking with a representative at the phone number you provided. I appreciate it!
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