My turbo card balance vanished

[briann]

My turbo card was being used for my unemployment, it shows a "funding reversal" which UI claims they diddnt do and my account has been closed so when i call and follow the prompts it just hangs up on me! I have to speak to someone, i understand that green dot is separate but there has to be a live human that can help me at least get ahold of someone!?

[JotikaT2]

Unfortunately, as this is a public forum, we cannot assist you with your personal account.

Please see the following link for more information, including how to contact customer service, for additional assistance.

Info from TurboTax for Debit Card