Fetch your original 2019 AGI number to e-File now.
A common problem is IRS rejects your submission because it does not like the number.
This has been shown in cases to be a TurboTax bug
I am helping my grandfather with his 2020 taxes. We e-filed and was immediately rejected due to incorrect AGI. After a couple days he received a refund because there was a correction made on his 2019 taxes. So when we input AGI for 2020 taxes we have the wrong AGI. I would really appreciate a call response as I will be on the phone with him when an agent calls. My phone number is [phone number removed].
No one is going to be able to call you through a request in this forum, or to provide you with any information from a taxpayer's return (e.g. AGI).
Because today is the filing and payment deadline, you will probably need to print and file the return by mail (see below)
If you are getting an e-file reject, here are a few possible reasons that might be happening and your options:
Filed late last year after mid-November or your return was processed after that time—try entering 0.
Amended your return last year—make sure you’re using the AGI from your original return, not the amended one. (If you only have a 1040X form, it’s on line 1, column A)
Rounded your AGI to the nearest dollar—be sure to round up when it’s 50 cents or more, and down when it’s 49 cents or less.
Filed with your spouse last year—you and your spouse have the same 2019 AGI. (Don’t split the AGI amount or enter 0 for one of you)
If you’re still having trouble, we suggest that you check with the IRS to make sure that the copy of your return is the same as what they have in their records. To do this, you can order a tax return transcript.
If you’ve tried everything and nothing works, you can still file a paper return by printing out copies of your federal and state returns and mailing them. We’ll include File by Mail Instructions on where to send your returns and what forms, if any, you need to include.