1951580
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This happened when I tried filing my parents' 2020 return after my dad died January 2021. Turbo Tax loaded info from last year's return where my dad was the primary taxpayer. Once I switched my mom too primary, the return was accepted. It's worth giving this a try!
If your 2019 AGI is causing your tax return to be rejected, you can try entering "0" instead. The IRS requires your 2019 AGI to verify your identity for e-filing. If you're paper-filing your return, you won't need your AGI because those are manually processed. See the information here for steps to correct your AGI on your 2020 tax return.
If you need assistance on locating your 2019 tax return, please see the following TurboTax FAQ for more information:
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