My return is rejected. I don't know where to go in a system to fix it

[lourdesga-yahoo-]

Please what I need to know is where to go to fix my income tax

[DoninGA]

Why was it rejected?  The email you received from TurboTax for the rejected tax return has the rejection code and a rejection message.  What does it say?

[xmasbaby0]

You received an email that we cannot see that tells you why your tax return was rejected.  

Some rejected returns can be fixed and re-filed.  Some have “un-fixable” reasons for the rejection and have to be mailed instead. What is the rejection code or rejection message? 

 If it was rejected for AGI—-be aware that many 2021 returns took so long for the IRS to process that your 2021 AGI might not be in the IRS system.   Try using zero instead.

If filing with zero is rejected then file again but select the option that you did not file last year.  The IRS does not see that question and it will allow you to e-file with no AGI question.

https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If that does not work and you still cannot e-file, then print, sign, and mail your tax return.

[lourdesga-yahoo-]

Form 8962

[lourdesga-yahoo-]

• Form 8962

[xmasbaby0]

@lourdesga-yahoo- Did you enter a 1095A for marketplace insurance?  

[TeresaM]

If you did have Marketplace health insurance with ACA:

In TurboTax Online, in the Deductions and Credits section, scroll down past the list of questions already entered to the  Medical section and click on Show More.

The last option is Affordable Care Act (Form 1095-A.)

If you do not have a Form 1095-A or a Form 8962 in your return and the rejection says that it is missing, the Marketplace may have told the IRS that you applied for coverage that you did not ultimately take, or that someone on your tax return did.  Please call the Marketplace and be sure they do not have a Form 1095-A on record for anyone on your return, checking both name and social security number. Sometimes another person has made a mistake and put the wrong number on their application. 

If they do not, then please give us the exact reject message, so we can help determine what is causing the rejection.

Healthcare.gov

1-800-318-2596 (TTY: 1-855-889-4325). Available 24 hours a day, 7 days a week (except holidays)

[Kingdavid49]

How do I get form 8962

[Kingdavid49]

This was the issue, so how do find that

[DoninGA]

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@Kingdavid49 wrote:

How do I get form 8962

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You have to enter the Form 1095-A that you received from the Marketplace exchange or from healthcare.gov for your health insurance.  After competing the Form 1095-A the TurboTax program will automatically complete the Form 8962, Premium Tax Credit.

To enter, edit or delete your Form 1095-A -

• Click on Federal Taxes (Personal using Home and Business)
• Click on Deductions and Credits
• Click on I'll choose what I work on (if shown)
• Scroll down to Medical
• On Affordable Care Act (Form 1095-A), click the start or update button

Or enter 1095-a in the Search box located in the upper right of the program screen. Click on Jump to 1095-a