My NYS return was rejected with code R0103 even though the amount is correct. I contacted NY State Dept. of Tax and they believe it's a Turbo Tax software problem.

[skatechimp]

NY Dept. of Taxation had calls about this before. I'm unable to speak to someone at Turbo Tax without paying. Doesn't seem fair if the problem is on their end.

[KurtL1 · Accepted solution]

Review Federal Wages and Income, all W-2 Box 14 entries, for this return to ensure that public employee retirement contributions are correctly categorized as either subject to tax or tax exempt.

The only valid tax category entries for public employee retirement contributions in box 14 are either "NY IRC 414(h) Subject to NY tax" or "NY IRC 414(h) NY tax exempt". "Other - not on above list" is not acceptable for e-file.

Please note that the following situations are not eligible for electronic filing:

• Returns with a negative amount in box 14
• Returns with public employee retirement contributions categorized as "NY IRC 414(h) NY tax exempt":

There is a workaround to bypass the e-file reject for tax exempt contributions.

You can append "NOT" to the end of the box 14 code/description on the W-2 (example 414HNOT).

Make the corrections on the W-2 and resubmit your return.

If the error persists you may need to print and mail your return to file it.

[rarerock]

This is BS, 3 times i did my return and rejected....WHY....Fix this ASAP, oh...an email from you..............we will walk you thru it..............same BS.............WTF

[CarissaM]

@rarerock If your return has been rejected, please follow the FAQ here to correct the return. 

If you need additional assistance, please click here to contact customer support.